New Delhi : Disruptions from IndiGo’s flight cancellations continued into the fifth day on Saturday with multiple flights cancelled across the country. Delhi Airport issued an advisory stating that operations are gradually returning to normal, while a petition has been filed with the Supreme Court seeking the Chief Justice’s intervention over passenger losses caused by the suspension of flights.
We are glad to update that Indigo flight operations are now steadily resuming and getting back to normalcy following the brief disruption. Please check the status of your booking and flight before leaving from home, Delhi Airport said in a post on X. On Friday, the airline had cancelled all domestic departures from Delhi airport until midnight. The DGCA has attributed the disruptions to IndiGo’s “misjudgment and gap in planning” in implementing new pilot duty-hour regulations.
December 5 was the most severely impacted day, with the number of cancellations well over 1000. I extend our sincerest apologies for the inconvenience it has caused to our customers. It will take some time to return to a full normal situation, which we anticipate between 10 to 15 December,” Elbers said in a video message. Civil Aviation Minister Ram Mohan Naidu attributed the chaos to IndiGo’s poor crew management and its handling of the DGCA’s new Flight Duty Time Limitation (FDTL) rules.
While operations in Delhi are gradually returning to normal, IndiGo flights continued to face disruptions at airports across the country on Saturday morning. At Thiruvananthapuram airport in Kerala, 3 domestic arrivals and 3 departures were cancelled. Thousands of hotel rooms and surface transport arranged for stranded customers. Food and snacks being provided at airports. Lounge access being arranged for senior citizens wherever possible. The airline requested passengers to avoid travelling to the airport if their flight is cancelled and advised them to use its website and AI assistant for updates, refunds and rebookings,” the Airline said.
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