New Delhi: The Centre is considering a uniform regulatory framework for messaging platforms after WhatsApp’s proposed username feature raised concerns over online fraud, impersonation and user safety. Instead of focusing only on WhatsApp, the government is looking at whether similar features across messaging apps should be governed by the same rules.
The Ministry of Electronics and Information Technology (MeitY) has sought an explanation from Meta over the feature, which would let users connect through usernames instead of mobile numbers. While the update is aimed at improving privacy, officials fear it could also make it easier for scammers to create fake identities and impersonate individuals or organisations if adequate safeguards are not in place.
Following the government’s notice, WhatsApp has paused the rollout of the feature in India and submitted its response. Officials are now reviewing the company’s proposed safety measures before deciding whether the feature can be introduced.
The review is expected to go beyond WhatsApp. Messaging platforms that already offer username based communication, such as Telegram and Signal, could also come under the proposed framework as the government looks to create a level playing field for all apps.
The move comes against the backdrop of a sharp rise in cyber frauds, including phishing attacks and impersonation scams. Officials believe a common set of rules could help strengthen user protection while allowing messaging platforms to continue introducing new features.
For now, there is no timeline for a final decision, but the Centre’s review could shape how messaging apps operate in India in the coming months.
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