New Delhi : The Directorate General of Civil Aviation (DGCA) has dismissed four flight operations inspectors as part of its crackdown following the massive flight disruptions at IndiGo. The four operations inspectors were directly responsible for overseeing the functioning of IndiGo, India’s largest airline. The DGCA, however, has not stated any reason behind the sackings. Flight operations inspectors are tasked with monitoring operational compliance and safety.
This comes even as the Indigo CEO has been asked to appear before the four-member high-level committee set up by the DGCA for two consecutive days.The panel has been tasked with identifying the root causes of the IndiGo meltdown, which saw thousands of flights cancelled last week, leaving lakhs of passengers high and dry. The fact that IndiGo has a domestic market share of nearly 65% only worsened the plight.
The aviation regulator has also summoned IndiGo chief executive officer (CEO) Pieter Elbers for a meeting on Thursday (December 11, 2025) to explain the massive flight disruptions that have plagued India’s largest airline since early December after it failed to plan for new rules that reduced night-time flying by pilots and increased their rest periods.
Mr. Elbers is likely to be quizzed on efforts to restore flights, pilot and cabin crew recruitment plans, refunds, and baggage return, among other passenger-centric concerns. Two of the nine DGCA officials will monitor the status of refunds and compensation issued by the airline to passengers, as well as flight delays and cancellations. The airline has not yet made any numbers public regarding the compensation amount.
The DGCA officials will also carry out inspections at airports within the next two or three days and prepare a comprehensive report on the status of flight operations and the airline’s handling of passengers. Wednesday’s (December 11, 2025) decision follows a meeting held by the Prime Minister’s Office with officials from the Civil Aviation Ministry, the DGCA, and the Airports Authority of India (AAI) to review the redress of passenger complaints related to refunds, missing baggage, and crowd management at airports due to the massive flight disruptions at IndiGo.
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