New Delhi: Hundreds of users were unable to do financial transactions through several mobile applications after Unified Payment Interface (UPI) services took a hit on Wednesday evening. According Downdetector, as many as 3000 complaints from users registered with the UPI.
Reports of problems surged around 7:40 pm IST, with 2,750 users reporting issues. Most users reported issues while making payments (83%), followed by funds transfers (13%) and the app (4%). UPI users also took to the social media platform X (earlier Twitter) to report the outage and share memes about the same. Users of SBI, Axis Bank, HDFC Bank and Paytm complained facing issues while making payments on X.
Several users took to X to share that they were unable to do transactions via mobile applications. A X user Anas Khan wrote, “For the first time in my life I’ve experienced UPI downtime.
A user, Rohit Gupta, wrote on X, “None of the UPI apps are working. UPI system is down i think.” Responding to the user, UPI reacted from its official X handle, “Hi, thank you for reaching out to us. We humbly request you to get in touch with your respective bank for better assistance in this regard.”
UPI is a platform that integrates multiple bank accounts into a single mobile app, regardless of the bank involved. It combines various banking services, enables smooth fund transfers, and facilitates merchant payments within one unified system.