New Delhi: A video from Delhi’s Taj Hotel has gone viral on social media, sparking a heated discussion around etiquette, comfort, and class bias. The clip shows a woman claiming that a Taj Hotel manager told her not to sit cross-legged while dining, saying it made other guests uncomfortable.
In the viral post shared on X (formerly Twitter) by user Shraddha Sharma, she recounts how she was enjoying dinner with her sister at the iconic hotel when the incident occurred. Shraddha said she was sitting comfortably in salwar-kameez and Kolhapuri chappals, with her legs folded on the chair, when a manager approached her and asked her to sit “properly.”
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The reason given, according to her, was that other guests in the fine-dining restaurant were uncomfortable with her posture.
“I Worked Hard to Sit Here, Don’t Insult Me,” Says Shraddha
In her video, Shraddha expressed visible frustration and disappointment. “I feel angry right now. I work hard for my money. My sister and I decided to dine here for Diwali because I wanted to make her day special. The manager told me other guests have a problem with the way I’m sitting because this is a fine-dining setup where rich people come and certain etiquette is expected,” she said.
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Defending herself, Shraddha added, “I’ve dressed properly I’m wearing salwar-kameez and Kolhapuri sandals. I’m sitting comfortably in my space and paying for my meal. What’s the problem? I have deep respect for the Taj brand and for Ratan Tata, but this behavior was humiliating.”
The incident reportedly took place at Taj Hotel, Delhi, on the night of October 21. Since she shared the video, reactions have flooded social media with people split between calling out class discrimination and defending the hotel’s decorum norms.
Internet Divided: Comfort vs. Etiquette
Many users supported Shraddha, saying customers should have the freedom to sit comfortably, especially if they are dressed decently and not disturbing others. “If she’s paying and within her space, what’s the issue?” read one comment.
Others, however, argued that luxury establishments maintain certain standards of etiquette that guests are expected to follow. “Every place has its code of conduct. You agree to it the moment you enter,” one user wrote.
As debates over “comfort vs. class” continue online, Media Agencies reached out to Taj Hotel for an official statement, but the management has not yet released a response.