New Delhi: Unified Payments Interface (UPI) services are down across India, leaving users unable to process digital transactions. While the National Payments Corporation of India (NPCI), which oversees UPI operations, has yet to acknowledge the issue, users are complaining about not being able to transfer money or check their account balance.
Media talked to people across Indian states and confirmed that the problem is widespread. Users report encountering an error when attempting to make payments via QR code scanning or while trying to send money directly to UPI-linked phone numbers or UPI IDs.
NPCI is currently facing intermittent technical issues, leading to partial UPI transaction declines. We are working to resolve the issue, and will keep you updated.
— NPCI (@NPCI_NPCI) April 12, 2025
We regret the inconvenience caused.
The problem appears to be linked to UPI servers, as the error spans across UPI apps and bank accounts. The outage has affected popular UPI apps, including PhonePe, Paytm, Google Pay, Cred, and more. Several users are still able to check their account balance for some banks, but the payments are inaccessible for everyone.
NPCI has acknowledged the issue on X (formerly known as Twitter) and said that they are currently facing intermittent technical issues, which led to “partial” UPI transaction declines. “We are working to resolve the issue and will keep you updated,” NPCI said. “We regret the inconvenience caused.”